“Dear Carpet Doctor,
On Friday, February 26, my husband and I closed on a new home, something we are really excited about. I contacted The Carpet Doctor to clean the rugs in our new home that afternoon. Steve arrived right on time — 3:00 p.m. — which was terrific because so few “home” appointments with other companies rarely begin when expected. I asked Steve about cleaning an additional braided rug in our dining room, and I appreciated his honesty when he explained that cleaning with his equipment wasn’t really a good thing to do because it may ruin the carpet. Steve completed his job professionally and was done in about one hour. He was extremely pleasant the entire time, explaining what had been done and what I was expected to do, and he even returned to my house when he realized that he hadn’t left the spot cleaner behind.
It was a pleasure dealing with Steve and The Carpet Doctor and I look forward to using your services again in the future.
Drexel Hill, PA